www.sport-elec.co.uk : Electrostimulation

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GENERAL SALE AND GUARANTEE CONDITIONS
GUARANTEE OFFERED TO ALL BUYERS WHATEVER GOOD SOLD

SATISFIED OR REFUNDED

In accordance with the article 1, law 88-21 of January 6, 1988, the purchaser has a 7 days deadline as from the delivery to return the object, if it is not completely satisfied, to the following address:

SPORT ELEC INSTITUT S.A.S 31, rue du Val Breton 27520 BOURGTHEROULDE

It must return the object in a state new, in its packing of origin also in perfect state and accompanied by its invoice. It will then be refunded price purchase of the object. Expenses of back forwarding remaining on this assumption with its load.

GUARANTEE :

The invoice delivered with the ordered object, holds place of guarantee and must imperatively be enclosed in the event of return of the object. We ensure a guarantee under any defect or vice of unspecified matter, limited exclusively to repair or the exchange or the refunding of the object recognized by us defective and in strict measurement where the defect or the vice was announced to us in writing in the 7 days of the reception of the object.

In any event, the provisions do not reduce nor do not remove the legal guarantee of the hidden defects.

The delivery intervenes only after reception and recording of the titles of payment. If, in 10 days deadline after the order, the payment did not reach us, this one will be dispatched to you in against-refunding.

At any moment, the purchaser has the possibility of reaching the information relating to it, contained in the file of the salesman. Any pointed out anomaly, will be immediately corrected. The purchaser is in addition informed that the file thus made up can except be marketed written dissension of its share.

REFERENCE Of THE APPARATUS :

The designation of the apparatus appears in the recto of present, to preserve preciously, this one marking the beginning of the specific guarantee. The consumable ones (Electrodes, creams..) & accessories (Combi, Belts, Shorts.) neither are taken back nor exchanged by measures of hygiene.

DELIVERY :

The delivery of these articles takes place to the residence of the purchaser or any address of his choice, announced during the ordering.

START UP :

No start of the device is carried out by the salesman. The purchaser will particularly pay attention to the following:

check the correct operation of the delivered apparatus
reading the note of employment which is provided to him
examination of the guarantee certificate of the manufacturer, if it exists.

The purchaser brings the apparatus into service himself and under his only responsibility. In case of apparent defect, the purchaser profits from the right to return the device under the conditions envisaged above (satisfied or refunded).

CONTRACTUAL GUARANTEE :

A contractual guarantee is offered to the purchaser under the following conditions:

nothing is to be paid in addition to selling price
duration: the warranty period is 2 years (except particular conditions)
starting point: date from the invoice, the apparatus is repaired free during the warranty period.

By free guarantee it is necessary to understand :

The replacement of the parts, working hours and free displacement, the transportation of the parts, the transport of the apparatus of replacement or the refunding of the apparatus in the case of impossibility of repair recognized by the salesman or the manufacturer. Conditions of the contractual guarantee: The purchaser will have to contact the customer service whose co-ordinates are mentioned on the etter of accompaniment attached, to take the advice of this one and to apply the conditions of return, mentioned above (satisfied or refunded), by joining to his complaint the copie of his invoice. The present guarantee cannot in no case reduce or remove the legal guarantee of the hidden defects and the contractual guarantee of the manufacturer when this one exists.

LEGAL GUARANTEE :

This one is exerted in the following way: With the condition which the purchaser makes the proof of the hidden defect, the salesman must legally repair all the consequences of them (Article 1641 and following of the Civil code).

FOOT-NOTE : in case of search for friendly solutions before any action at law, it is recalled that they do not stop the "short time". The repair of the consequences of the hidden defect, when it was proven, comprises according to jurisprudence: :

either completely free repair of the apparatus, including the expenses of work and displacement instead of the start up by the salesman.
or replacement ,or refunding total or partial of its price, if the apparatus is completely or partially unusable.
and the compensation for the possible damage caused with the people or the goods by the defect of the apparatus.

The legal guarantee by the salesman does not exclude the legal guarantee by the manufacturer.

POSSIBLE LITIGATIONS :

In the event of difficulties in the application of these conditions, the purchaser has the possibility, before any action at law, to seek a friendly solution, in particular with any council of his choice. It is reminded that in general, and subject to the appreciation of the courts, the contractual guarantee applies only when :

the purchaser honours his financial commitments towards the salesman,
the purchaser uses the apparatus in a normal way.

For the operations requiring a high technicality, no third person approved by the salesman or the manufacturer intervenes to repair the apparatus (except in the event of cause beyond control or deprives prolonged of the salesman). In the event of litigations, only the Commercial court of Pont Audemer (27500) is qualified .

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